For almost a century in and around New York, the Wegmans grocery has been very popular among shoppers. It started out with only one fruit and vegetable stand. Later, it developed into a chain of stores that went full-service and have spread across six states in the US and online, as well.
Wegmans.com Pharmacy Program
In 1972, Wegmans started its pharmacy program, then in 1996 it launched its website and became available worldwide. One thing to look forward to when purchasing prescription medicine from this company is that the prices are similar to what other online popular national pharmacies offer. Another good thing about this online pharmacy is that they provide both generic and brand name drug discount card programs. Alongside this are email-based promotions and coupons for additional discounts.
Wegmans.com Purchase And Delivery
All prescription medicines purchased from the website are delivered right at your doorstep. You have two delivery options: Standard Delivery which is free within the US and would take 5 to 10 business days; or Express Delivery which would cost $18.95 but will be delivered in one to two business days. If you need help from the customer service department, you can contact them by phone, by mail, or through an online form.
Wegmans.com Core Values
This company isn’t just about providing customers with quality and affordable prescription drugs. It also gives takes into consideration the welfare of animals because it is committed to animal-free testing. On top of that, Wegmans.com is also committed to community values and most importantly, community service.
Wegmans.com Customer Reviews
Unfortunately, there’s no customer review section that can be found on Wegmans.com. However, there are a few websites that provide testimonials and reviews from the company’s customers. Most of the reviews retrieved from these websites are about Wegmans’ customer service standards and the grocery aspects.
One customer who was happy and satisfied with the company’s services, specifically on its pharmacy department, expressed her gratitude by saying, “truly exemplified service at its finest”.
There’s one customer, though, who was not pleased with the company’s bad service which happened more than once. Their prescription was not filled correctly because of the ‘robots’ that mishandled their medications.
When you visit the company’s website, you will find a blog section that gives you relevant news and updates to customers. The blog section is called ‘Fresh Stories’. In this section, you will also find interesting responses and comments submitted by customers. The company has a team of spokespeople who respond to these submitted comments. Most of the comments submitted by customers were about the difficulty of navigating the website, and issues regarding out-of-stock prescriptions.
Although it’s good to see that the company’s making efforts to respond to the comments they receive from customers, the responses it provides do not give direct solution to the issues raised. Wegmans’ response to comments is to get in touch with the customer service department for help.
Overall, the website is user-friendly and easy to read. Also, the options offered regarding filling and refilling prescriptions seem concise and clear. A great advantage the website provides is the ability to make an account online, so you can easily track your pharmacy requirements and purchases. Another advantage offered by the company is the Standard Delivery shipping.
However, the negative review made by one unsatisfied customer does not give a good impression. On top of that, there was only one positive review found, which is very pleasant to know.